2019A line about cabs becomes the operating theory. Singh started living with Tom Chi's point that you cannot innovate the cab itself, only the booking and the paying, and that the supplementary then becomes the new core. He was at Pearson running the digital side, with six or seven years of school systems behind him across Panama, Mexico, Brazil, China and South Africa.
June 2021Infinity Learn launches out of a co-working space. Seven or eight people asking what they would do differently, and the answer was to put assessment first rather than last. He says he envies a pharma industry that reads a body from a drop of blood, while education runs hundreds of tests and still understands nobody.
Aug 2021A stranger pays ₹40,000. About twenty days after the first course went out publicly, somebody bought a JEE and NEET crash course, so the team rang him: a former student of the group, buying it for a family member.
End 2021Every buyer gets a phone call. For the first six months the company sold crash courses and test prep and nothing else, and each time somebody paid, they called to ask what the family actually wanted. Singh still sits in the call centre sometimes, to hear who is paying and why.
Early 2022Full-year courses, and the headcount runs. From January and February they began selling courses for the following academic year, and the team went from eight to forty to a hundred, with a CTO out of Freshworks and Microsoft. There is still no hardcore sales machine, he insists; it is a product company.
TodaySeven million free, 750,000 paying. Roughly 1,500 people run it, about 120 of them on product and technology, and around nine in ten buyers arrive organically through school events, the acquired Don't Memorise YouTube channel and content built to be searched. The vertical AI, VISTA, is in pilot with about 10,000 students and claims 98% accuracy on text questions. Images are still unsolved.
2025The number to beat. Vishal assumes revenue has crossed a hundred crore in two years and puts the target for something much larger at 2025. Singh's reason for publishing results at all is to show the industry is not uniformly broken.
2030The horizon the host sets. He quotes Ratan Tata saying India has to employ 150 million people by 2030, and that technology will have to be the thing that does it.
